Wrights Resurfacing and Repair Limited 5 Year Warranty

Wrights Resurfacing and Repair Limited 5 Year Warranties, will be referred to as Wrights R&R from hear on out. Wrights R&R Limited 5 Year Warranties, when applicable, only apply to the original, individual product owner. Wrights R&R Limited 5 Year Warranties are nontransferable, meaning an original purchaser and owner cannot transfer a Wrights R&R Limited 5 Year Warranty to another product or another owner.

Wrights R&R Limited 5 Year Warranties generally cover delamination and product breakdown. Wrights R&R Limited 5 Year Warranty also covers cracks in the epoxy surface, blistering from the existing surface, stain from normal use, and wearing through to the existing surface. Wrights R&R Limited 5 Year Warranty covers all color fading and ambering with all our Metallics and epoxies except white. White Epoxy is more prone to ambering overtime.

Wrights R&R Limited 5 Year Warranty does not cover scratches, burns, tool-damage, or blunt-force damage from dropping any heavy object on the covered surface (e.g., chips or other damage on floors or countertops or countertop edges, etc.).Wrights R&R also doesn’t warranty natural color breakdown in white epoxy from UV exposure over time. Wrights R&R Limited 5 Year Warranties do not apply to applications and installations in medium or heavy manufacturing or industrial facilities or environments. Wrights R&R Limited 5 Year Warranties do not cover damage caused by above average or extreme heat (e.g., hot pans, baking sheets, etc.). Wrights R&R Limited 5 Year Warranties do not cover defects caused by pets (e.g., paw prints, hair, etc.) or other environmental factors (e.g., debris, dust, insects, children, etc.) during the curing process. When coating a concrete substrate, Wrights R&R Limited 5 Year Warranties do not cover bubbles, which are common to and routinely occur during most installation processes due to substrate outgassing or off gassing. The warranty also does not cover cracking that can occur from the concrete substrate moving over time, as concrete substrates frequently shift, especially during the transition of seasons known as freeze-thaw cycles. These cracks, although not necessarily aesthetically pleasing, should not compromise the coating’s integrity and strength.

HOW TO FILE A WARRANTY CLAIM

All warranty claims must be emailed to [email protected], with the subject line reading ‘Warranty Claim.’ The email must contain a written explanation of the issue that’s occurred, outlining the specific problem. The email must also include a minimum of two clear pictures showing the problem. Once the email is received, we will respond within two working days with an answer.